We want you to be able to order the best products at the most competitive prices, and get them delivered directly to your door, without the need to go and get them picked up. This saves you both time and money, both which we could all do with more of!
And, talking of our suppliers, we do ask a lot from them - in fact, you could say we're their toughest customer. We don't promise to list the cheapest products, but we do believe we offer the best products available alongside the very best advice.
When it comes to products and recommendations, trust us, we don't take sides. There are no commission arrangements to sell a particular manufacturers' range, we genuinely offer the best impartial advice on what's best for you - not for our suppliers.
Allow us then to tell you how it can be. Through talking to many of our customers and our own experience, the freedom to browse hundreds of products online is the perfect way to purchase your equipment. Late at night after the pub or early in the morning before work, there are no opening hours and no annoying sales assistants.
Feel free to ask questions (usually answered within 24 hours) and read honest, product reviews from other customers. Then, simply stock up your basket, check out and wait for postie to whistle his way to your door the very next day with your order. We hold extensive stock of all the products we sell and order fulfilment is carried out in-house. This means a very quick turnaround with around 98% of orders being dispatched within 24 hours.
With an ever growing customer base, you could say we're doing something right but we never allow ourselves to become complacent. With every order, we always strive to achieve 100% satisfaction, and even reward customers with discounts if you use us on a frequent basis, or by multiple items of the same product.
Customer loyalty is something we value greatly and we also welcome ideas on how we can make our service better. After all, they do say ideas are 1% inspiration, 99% perspiration and we always love to hear your thoughts.